Frequently Asked Questions

Experience Questions
Absolutely! Tickets are not required to visit our Slime Shops.
Children under 14 require a guardian (must be 16 or older). Guests 14 years and older can slime on their own! All underage Pals must have a waiver signed by their legal guardian prior to their visit.
Service animals are welcome, but we ask your other fur-babies to stay home. Please keep in mind the risk of slime being ingested or stuck to cute paws.
We are committed to creating a clean, safe space for our guests. Vats of slime are inspected daily and changed regularly. We have hand-washing stations and alcohol wipes available throughout.
Events & Parties
Visit PAL for your next field trip! Slime and Painting is not only joyful and stress-relieving to play with, but they are a science class in disguise. Trips typically last 90 minutes, and are relatively self-guided. Our amazing employees will be there to walk you through activities and slime stations. We ask for at least 4 weeks to plan Field Trips. Contact us for details.
We offer Group Discounts, Field Trips, Birthday Packages, Private Events, Team Building Events, and Virtual Classes! Everyone will create their own DIY slime and painting to take home.
General Questions
Baby changing stations are provided in the accessible bathroom and in the ladies’ restrooms. Mums who are breastfeeding can use our nursing room, which is on the ground floor.
Yes, you’re welcome to bring your stroller! Although during busy times or when space is limited, we may ask you to keep it in our dedicated stroller space near reception.
Yes, as long as you only take it into the café. This keeps galleries, exhibits and installations hygienic, clean and safe.
For families who need a spot to relax, we have a quiet room located on the first floor.






